Terms And Conditions:
Bookings:
All we ask is that people attending skills sessions pay for it in advance, this will confirm your booking with me.
Paid skills sessions are non-refundable but are transferable if Evolve Mtb is notified prior to the session/ class, an alternative date will be offered, but this could be weeks or months away from the original date. Evolve Mtb will always endeavour to provide the best service possible.
Guided group bookings will be invoiced after the session and payment terms are 30 days from invoice date.
On really rare occasions.... courses may be cancelled by Evolve Mtb if there is two or under clients booked onto Group Skills Sessions. Should this occur, transfer to another course date or a one2one skills session will be offered by Evolve Mtb.
Gift Vouchers:
Gift vouchers have a six month expiry date, from the day of purchase. However, sometimes life takes over and things get forgotten! I’ll often honour gift vouchers that have expired, please don’t be afraid to ask if I can extend it! Gift vouchers are non-refundable.
Equipment and Riding:
Please ensure that your bike is in a road worthy, full working order condition; both brakes are free from defect and work as the manufacturer intended, tyres have no splits, punctures & have good tread over the entire surface. All bolts are tight. Wheels are attached securely, move freely and have no buckles. Frame has no cracks. Pedals & cranks spin freely. Saddle is attached to the seat post securely and the seat post doesn't move in the frame. Forks or rear suspension shock (if fitted) have no leaks, no play in the stanchions and operate as the manufacturer intended. Handlebars are crack free and attached securely in the stem. Stem is attached securely to the forks and doesn't move when manipulated from side to side.
Food or fluids are not provided by Evolve Mtb. Each rider is expected to carry suitable food and hydration provisions for the session. Even on a skills session you'll be riding approx 4 to 5 miles, and concentrating is thirsty work!
Please dress accordingly for the weather conditions predicted, waterproofs are highly recommended, as coaching sessions involve quite a lot of standing around and on a guided ride you’ll definitely get wet if it rains!
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It's compulsory to wear a certified cycling helmet throughout any Evolve Mtb session.
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Additional body armour including eye wear, elbow, knee/shin pads. Knee pads and other protection is welcome on all of our classes. I always wear knee pads.. just in case!
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Nature:
Mountain Biking is a dangerous sport and as such carries risk which could result in personal injury or death. Evolve Mtb will endeavour to teach in safe areas and on suitable terrain however, the customer/ rider accepts that risk of serious injury is a part of mountain biking and has the option to withdraw from any activity at any point should they feel uncertain about proceeding.
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Weather Conditions:
Coaching takes place in an outdoor environment, where the weather conditions can have a huge impact on your experience. Should the weather or ground conditions be deemed unsafe by the Evolve Mtb, an alternative date/ session will be offered to suit the customer. Evolve Mtb will make decisions on weather as early as possible however this may be on the morning or during a session. We want you to have the best experience possible, sometimes making the call to postpone is necessary for safety reasons, but as importantly, for your well being and enjoyment during the session too. In the advent of a yellow, orange or red weather warning in the area to be used, sessions will be postponed and an alternative date offered to suit the customer.
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Evolve Mtb reserves the right to stop any session without a refund should Evolve Mtb representative deem the rider either dangerously unprepared or to have provided inaccurate information regarding their riding experience causing danger to themselves and others.
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Should a session be cancelled or cut short due to weather conditions, an alternative date will be arranged at no extra cost to cover missed ground.
And finally...
We aim to provide the best mountain bike coaching available and give you the best time we can. These terms and conditions have been set to help make sure Evolve Mtb can operate at the very highest level.
We look forward to welcoming you to Evolve Mtb!
